FAQ's for Compounded Medicines

Yes, a prescription from a licensed veterinarian is required to order compounded medications for animals.

The time it takes to prepare a compounded medication can vary depending on the complexity of the medication and the availability of the necessary ingredients. Our Compounding pharmacy usually require 12-24 hours to prepare a non-complex product.

Compounded medications for animals are shipped in compliance with state and federal regulations, which may vary by state. 

Expiry dates, also known as beyond use dates (BUD), are often shorter when the medication has been compounded. For specific expiry dates please contact our team today on 02 9066 8792. 

Yes, you need to post us your original pen-signed prescription unless your veterinarian is one of our partner practices and has emailed us directly with your prescription. In which case, the posting of your script with be facilitated by your veterinary practice.

Please post your original pen-signed prescription to:

Prescription team
OmegaVet Compounding

Reply Paid 9173711/416 Kingsway Caringbah NSW 1495

We can dispense your initial medication order if you email us a digital copy of your pet's prescription. However, you are then required to post the original pen signed prescription to us directly at:

Prescription team
OmegaVet compounding

Reply Paid 9173711/416 Kingsway Caringbah NSW 1495

If your script is still owing to us, we are unable to dispense any repeats.

Yes. We can dispense on a prescription straight away if it is emailed to us from your veterinary practice. You will then need to post us your original hard copy prescription to:

Prescription team
OmegaVet compounding

Reply Paid 91737
11/416 Kingsway Caringbah NSW 1495

If your veterinary practices is one of our partner practices and they have email us your script directly, you do not have to post us your script. This will be facilitated by the veterinary practice.

We cannot dispense repeats on a digital prescription unless:

1) You have mailed us your original pen-signed prescription

2) Your veterinary practice has emailed us directly with your prescription

Yes. We can dispense repeats as long as your veterinarian has emailed us your prescription directly. Please select "Prescription on file" when ordering your repeats.

Our range of products and those available for compounding by the pharmacist is always growing, but if there is a product you can obtain from your regular veterinarian that is not listed on our website, then let us know as it may be able to be sourced for you at a competitive price.

Yes. When purchasing prescription medication through PetPA you know that:

- All prescription medication is compounded by an Australian registered pharmacist.

- All medication compounded is processed and dispensed by Australian-registered pharmacists.

Australian legislation prohibits the advertisement of prescription drugs to consumers; therefore we are unable to display any images of the packaging or provide you with more information regarding the prescription medicine we have available. If you are unsure about the available medication or would like more information, then please call us 02 9066 8792 or email us at info@omegacompounding.com.au

While we find that most veterinarians in Australia are usually more than happy to write a prescription, they are not legally required to do so when requested. If your vet is unwilling to write a prescription, then you can try to find another vet in your area who is happy to write prescriptions. Your pet will require a full consultation with the new vet before they can write a prescription.

A prescription is valid for either 12 months (unless a shorter date is specified by your vet) or until all the repeats on the prescription are used up, whatever comes first.

If your vet has not included repeats, or has specified “no repeats”, then the prescription is valid for one supply only and we will need a new prescription for your next order.

For the vast majority of our clients, we hold their repeats, so that they don’t have to keep posting in the original prescription prior to every repeat order. This helps to reduce cost and speed up the process of ordering repeats.

Yes. The repeat prescription is your property, so if you want it returned, our pharmacist has a professional obligation to facilitate this. You may be charged for the cost of return postage, if required.

All prescription medication listed on the PetPA website is available for supply on acceptance of your order by the pharmacist and on receipt of the original prescription by the pharmacist. As PetPA cannot sell or supply prescription medication and is your agent in facilitating the supply by the pharmacist, the acceptance of your order and sale is by the pharmacist*.

*PetPA provides the price information of medicines as agent for Omega Compounding Group PTY LTD. (ABN: 33 662 479 512 ).