Quality Assurance

Quality assurance is an essential and integral aspect of our work here at our Compounding pharmacy. Below is a small summary of the measures that we, as a compounding pharmacy undergoes to ensure quality assurance:

• Develop and implement standard operating procedures (SOPs): Our team has developed and implemented stringent SOPs that outline the procedures and protocols for compounding veterinary medications. Our SOPs include instructions for each step of the compounding process, such as selecting the appropriate ingredients, weighing and measuring ingredients, mixing the ingredients, and packaging the medication. These Standard operating procedures are reviewed annually or as directed by our in-house quality assurance supervisor.

• Use of High quality Ingredients: We always ensures that we use the highest quality ingredients that are appropriate for the intended use and are sourced from reputable Australian sources. 

• Train and educate staff: All our staff members involved in the compounding process receive training and education on the compounding process, as well as on the relevant laws and regulations. This process is repeated annually and or as needed when additional education is deemed necessary. 

• Conduct regular testing: Our team conducts regular testing of its compounded medications to ensure that they meet the required specifications for potency, purity, and sterility. We are proud to be partnered with The National Institute of Complementary Medicine (NICM) at the University of Western Sydney. As a result of this partnership, We have a local dedicated service for testing finished compounds.

Our fully equipped laboratories support industry with independent and accredited testing and research services, including:

• Authentication of botanical identity of raw herbs and identification of active ingredients.

• Assay and potency testing – Herbals, Active Pharmaceutical Ingredients and compounded pharmaceutical preparation in all dosage forms.

• Analytical method development and validation.

• Stability testing – physical and chemical; batch to batch quality assurance.

• In house Quality assurance Programs: We have established a thorough in-house quality assurance program to test and maintain the quality of our Compounded Products. Our quality assurance program is governed by the following parameters:

1. 1. End product testing for each Medication in the program 

   2.  Regular calibration and inspection of Balances used in measurement of ingredients used to make each medication. This is a A&D certified process. 
   3. Random batch and product testing to test quality and shelf life. 

If you would like some more information about our stringent Quality assurance program, contact our team today.